Pennate Policies
This page provides access to Pennate’s official policies, terms, and legal disclosures. These documents govern the use of our website, services, communications, and transactions.
By engaging with Pennate, placing an order, or using our website, you agree to be bound by the applicable policies in effect at the time of use or purchase.
Available Policies
The following policies are maintained by Pennate and apply where relevant:
- Acceptable Use Policy
- Accessibility
- Cancellation & Scheduling Policy
- Delivery & Drop-Off Policy (Mulch, Soil, Bulk Materials)
- Design & Design-Build Service Terms
- Landscape Landscape Consulting Service Terms
- Plant Sales & Live Goods Policy
- Scheduling, Weather & Site Policy
- Sprinkler System Diagnostic & Seasonal Reset Service Terms
- Privacy Policy
- SMS Terms of Service
- Terms of Service
- Shipping & Delivery Policy
- Returns & Refunds Policy
- Digital Tools Term
- Licensing & Disclosure
Policy Applicability
Not all policies apply to every service or transaction. Certain policies may apply only to specific offerings, communication methods, or delivery types.
In the event of a conflict between policies, the most specific and most current policy applicable to the service or transaction shall govern.
Policy Review & Updates
Pennate reviews its policies periodically and updates them as needed to reflect changes in services, regulations, technology, or business operations. Policies may be updated at any time without prior notice. Continued use of Pennate’s services constitutes acceptance of the most current versions.
