Effective Date: January 1, 2026
By opting in to receive SMS messages from Pennate LLC (“Pennate”), you agree to these SMS Terms in addition to our Terms of Service and Privacy Policy.
1. Program Description
We use SMS messaging to communicate directly with customers and leads. Examples include:
- Confirming appointments or consultations
- Sharing project updates and field arrival ETAs
- Answering service or product inquiries
- Following up on estimates or design feedback
Messages may be sent manually or through automated systems. Carrier delivery is not guaranteed.
2. Message Frequency
Message frequency varies by customer need and interaction. You will not receive automated marketing texts under this program.
3. Opt-Out Instructions
You can opt out of SMS messages at any time by replying STOP. A confirmation message will be sent to confirm your opt-out.
4. Help & Support
If you need assistance, reply HELP or visit pennate-group.com.
5. Message & Data Rates
Message and data rates may apply depending on your carrier and plan. Pennate is not responsible for charges imposed by your mobile provider.
6. Privacy
We value your privacy. SMS consent is not shared with third parties. For more details, review our Privacy Policy.
7. Changes to These Terms
Pennate may update these SMS Terms at any time. Updates will be posted on this page with a revised effective date.
8. Contact
For questions, contact us at:
Pennate LLC
support@pennate-group.com
https://pennate-group.com